Custom designs, high-quality products.
1. Returns We want you to be completely satisfied with your purchase. If you’re not happy with your item, you can return it within 30 days of receiving it.
2. Eligibility for Returns
- Items must be unused and in the original packaging.
- Custom-made or personalized items are not eligible for returns unless defective.
3. Process
- Email us at artizansmarket@gmail.com with your order number and reason for return.
- Once approved, you’ll receive return instructions.
4. Refunds
- Refunds will be processed to the original payment method within 7-10 business days after receiving the returned item.
5. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
6. Exchanges
- If you need to exchange an item, please follow the return process and place a new order for the desired item.
7. Non-Returnable Items
- Personalized items, digital downloads, and gift cards are non-returnable.
8. Damaged or Defective Items If you receive a damaged or defective item, please contact us at artizansmarket@gmail.com within 7 days of delivery with photos of the issue.
9. Contact Us For any questions or concerns regarding your return, please contact us at artizansmarket@gmail.com.